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Desert Water Agency
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Select Page
  • Home
  • About Us
      • Organization
      • About DWA
      • About our History
      • Board Of Directors
      • Board Agendas
      • Management & Departments
      • Election by Division
      • Our System
      • Overview
      • Maps
      • Pipelines
      • Renewable Energy
      • Water Pressure
      • Water Quality
      • Reports
      • PFOA/PFOS
      • Employment
      • Careers
      • Water Supply
      • Groundwater
      • Imported Water
      • Streams
      • Recycled Water
      • Sustainable Planning
      • Documents
      • Press Releases
      • Library
      • Handouts
      • Transparency
      • Compensation
      • Enterprise Systems
      • Forms Compliance
      • Other
      • Lawsuits
      • Emergency Preparedness
      • Laboratories
      • Drain Etiquette
  • Customer Service
      • My Account
      • Update My Info
      • Bill Assistance
      • Start/Stop Service
      • Pay My Bill
      • Enroll In Autopay
      • Go Paperless
      • mydwa.org
      • Rates & Billing
      • Current Rates
      • High Water Bills
      • Late fees & shut offs
      • Dispute My Bill
      • Shutoff Policy
      • Property Taxes
      • Development
      • Developer Rates & Charges
      • Temporary Meters
      • Submittals
      • Standard Drawings & Approved Materials
  • Conservation
      • Water Use
      • Drought
      • Restrictions
      • Water Saving Tips
      • Check For Leaks
      • Report Water Waste
      • Watering Guide
      • Incentives & Programs
      • Grass Removal
      • Smart Controllers
      • Sprinkler Nozzles
      • Washing Machines
      • For Businesses
      • Current Budget
      • Efficient Landscaping
      • Pollinator Gardens
      • Desert Landscaping
      • Lush & Efficient
      • Overseeding
      • Landscapers
      • Other
      • External Resources
      • CV Water Counts
      • Coupons
  • Connect With Us
    • Latest Updates
    • Calendar
    • Newsletter
    • Frequently Asked Questions
    • Subscribe to Alerts
    • Contact
    • Report An Issue
    • Tour Our Facilities
    • Speaker Request
    • Education
    • Virtual
  • my dwa

Shutoff Policy

Policy on Discontinuation of Residential Water Service for Nonpayment
Política De Suspensión Del Servicio De Agua Residencial Por Falta De Pago (Spanish)
因未付款中断居民供水服务政策 (Chinese)
Patakaran Sa Pagputol Ng Residensiyal Na Serbisyong Tubig Dahil Sa Hindi Pagbabayad (Tagalog)
주택용 수도 서비스 미납 시 공급 중단 정책 (Korean)
Quy Định Về Việc Ngừng Cung Cấp Dịch Vụ Nước Nhà Ở Vì Không Thanh Toán Chi Phí (Vietnamese)

About Us

Desert Water Agency was founded as a groundwater management agency in the western Coachella Valley in 1961 and started providing water service to customers in Palm Springs and Cathedral City in 1968.

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Our Address

1200 S Gene Autry Trail Palm Springs,
California, 92264

(760) 323-4971

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