DWA’s lobby is currently closed to the public. We encourage all customers to pay their bill electronically or by phone. We have assistance for those in need – please see the “Get Help” section on the home page.
El vestíbulo de DWA esta cerrado actualmente al publico. Recomendamos que paguen su cuenta electronicamente o por telefono. Tenemos asistencia para aquellos que necesiten – por favor vea la sección ‘consigue ayuda’ en la página de inicio.

Check For Leaks

Find & fix leaks to $ave

Desert Water Agency has connected with leak detectors to provide a discount for valley residents looking to save water by finding and fixing leaks. Leak detection companies use a variety of techniques, including specialized listening devices, to help them pinpoint a leak – even if it is underneath slab. Leak detection and repair is essential if a leak is suspected.

Thanks to our leak detection partners!

Check for leaks yourself

If you'd like to check for leaks on your own before calling in a pro, there are a few easy ways to do that.

Most of our meters are located in a rectangular concrete meter box at the curb or sidewalk in front of a customer's home or business. To use your water meter as a leak detector, just follow these steps:

  • Ensure no water is running either inside or outside of your home.
  • Lift the lid off of the meter box (a screwdriver inserted into the small square hole in the meter box lid will work as a “handle”).
  • Once the meter box lid has been removed, lift the round cap up from the face of the meter.
  • Check the indicator (see diagram at left). If it is slowly spinning and you know there is no water running in your home or outside, you may have a leak on your property

Toilet Leak Test

Leaky toilets waste of hundreds of gallons of water each day, and many times you will not hear or see a toilet leak. One way to find a leak is by using food dye or food coloring and following these simple steps:
Step 1: Remove the tank lid.

Step 2: Place several drops of food dye into the tank.
DO NOT flush the toilet. Wait 10-15 minutes. If you have more than one toilet to test, repeat Steps 1 and 2 for each toilet.

Step 3: Check the water in the bowl for color. If the bowl has color, then the toilet has a leak.

Pool Leak Test

Step 1: Bring the pool water to normal level. Fill a 5-gallon bucket with pool water to about two-thirds from the top.

Step 2: Place the bucket on the first or second step of the pool. Ensure the bucket is immersed in the pool at least five inches.

Step 3: Mark the water level inside the bucket.

Step 4: Shut off the pump and auto fill and mark the pool water level on the outside of the bucket.

Step 5: Resume normal pool pump operation.

Step 6: After 24 hours, compare the two water levels. If the pool water (outside mark) goes down more than the bucket's water level, there is probably a leak. If levels are the same, only evaporation has occurred.

DIY Indoor & Outdoor Checklist

Use this checklist to help identify and fix leaks. The sooner you find leaks the more water and money you save. Click here to download a copy of the checklist.