DWA’s lobby is currently closed to the public. We encourage all customers to pay their bill electronically or by phone. We have assistance for those in need – please see the “Get Help” section on the home page.
El vestíbulo de DWA esta cerrado actualmente al publico. Recomendamos que paguen su cuenta electronicamente o por telefono. Tenemos asistencia para aquellos que necesiten – por favor vea la sección ‘consigue ayuda’ en la página de inicio.

DWA’s Board of Directors approved the first of five proposed rate adjustments at a public hearing Thursday, December 15th.

The initial increase went into effect on January 1, 2017, which impacts the average water customer’s bill by less than $4.00 a month. Future rate increases will be reviewed and determined at public meetings closer to the date the rates would go into effect.

An independent financial study determined DWA was not charging enough to cover its costs. DWA is a not-for-profit water agency and can only charge the cost to provide water service. Even with significant cost cuts that amount to more than $21 million, rate increases are still needed. This increase will help DWA remain financially stable as costs rise, and replace and maintain an aging infrastructure.

For more information on the approved rate adjustment, please visit www.dwa.org/rates.