DWA's lobby is currently closed to the public. We encourage all customers to pay their bill electronically or by phone. We have assistance for those in need - please see the "Get Help" section on the home page.

El vestíbulo de DWA esta cerrado actualmente al publico. Recomendamos que paguen su cuenta electronicamente o por telefono. Tenemos asistencia para aquellos que necesiten – por favor vea la sección ‘consigue ayuda’ en la página de inicio.


Get Help     COVID-19     Pay My Bill

State Water Project Allocation upped from 20% to 45%

Valley's imported water supply gets boost

Today, the Department of Water Resources announced that the State Water Project allocation was boosted from 20 to 45 percent. This means we'll get access to more imported water that we can use to recharge our aquifer. The final allocation percentage will likely be announced in April.

Typically, DWR starts with a conservative percentage that is updated during the course of the water year based on various conditions (rainfall, snowpack, reservoir levels, etc.).

The drought is still not over, but so far this year is an improvement. Please keep working to conserve and obey the state and local restrictions still in effect. Visit www.dwa.org/restrictions to learn more.

Rate increase approved

DWA’s Board of Directors approved the first of five proposed rate adjustments at a public hearing Thursday, December 15th.

The initial increase went into effect on January 1, 2017, which impacts the average water customer’s bill by less than $4.00 a month. Future rate increases will be reviewed and determined at public meetings closer to the date the rates would go into effect.

An independent financial study determined DWA was not charging enough to cover its costs. DWA is a not-for-profit water agency and can only charge the cost to provide water service. Even with significant cost cuts that amount to more than $21 million, rate increases are still needed. This increase will help DWA remain financially stable as costs rise, and replace and maintain an aging infrastructure.

For more information on the approved rate adjustment, please visit www.dwa.org/rates.

Ruling gives Agua Caliente tribe priority water rights

A federal appeals court upheld a ruling that found the Agua Caliente Band of Cahuilla Indians has priority federal rights to groundwater in the Coachella Valley. At stake in the nationally-watched case is control over the region’s groundwater. Desert Water Agency and Coachella Valley Water District appealed the lower court ruling in an effort to protect the public’s access and right to water.

The litigation process began in 2013 when Agua Caliente filed a lawsuit seeking unprecedented rights to groundwater, superseding all other water users. The initial ruling determined that Agua Caliente does have priority rights, opening up the door for court-approved control of the groundwater basin.


Continue Reading