DWA’s lobby is currently closed to the public. We encourage all customers to pay their bill electronically or by phone. We have assistance for those in need – please see the “Get Help” section on the home page.
El vestíbulo de DWA esta cerrado actualmente al publico. Recomendamos que paguen su cuenta electronicamente o por telefono. Tenemos asistencia para aquellos que necesiten – por favor vea la sección ‘consigue ayuda’ en la página de inicio.


About 95 percent of our water is pumped from deep wells located throughout the service area.

DWA pumps using 29 active wells into our water system—which includes about 23,000 active services throughout 392 miles of pipeline.

We replenish the groundwater with water from the State Water Project. Because there is no direct pipeline from the SWP to Palm Springs, we exchange water with Metropolitan Water District. Our replenishment water comes from the Colorado River Aqueduct. We use the water from two connections to fill our recharge basins, located at Whitewater and Mission Creek.

The agency also gets water from mountain streams including Chino Creek, Snow Creek and Falls Creek.

Desert Water works hard to ensure the purity of this water by carefully monitoring and controlling the quality of water that we supply to our customers.

Well-trained DWA employees provide information, service hook-ups and emergency assistance in the case of accidents or other problems affecting service to our customers.